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How we work

A programme you can read

The same way whether it is a garage conversion or a six-room HMO: one site visit, a written quote, drawings and consents where needed, one site manager, and a folder of certificates at the end. You will always know what is happening this week and what is happening next.

For homeowners

Quotes, payments and extras

These are the three things private clients ask about most, so here they are in writing before you ask.

01The quote is itemised. One line per phase with the scope written out in full, what is excluded stated, and the insurance certificates attached. Electrics are in the quote and certified by our NAPIT-registered electrician; anything specialist is priced separately and stated. Steels are quoted once the engineer has confirmed one is needed. Decorating is not included, and we will point you at someone good.
02Payments are staged against dates. A small payment secures the start date. The rest is split across the programme: a stage on day one, a stage mid-way, the balance when our phase is complete. No large deposit, and nothing paid for work that has not been done.
03Extras are priced before they are done. Anything not in the quote is quoted in writing when it comes up on site, and paid on completion of the phase it belongs to. The one thing nobody can price up front is what is under the floors; when that turns up we tell you the day we find it.
The four stages

From first visit to handover

Written for a full conversion; a smaller job runs through the same stages faster.

01

Consultation

One site visit

We walk the site with you and tell you what we think it will take. We have standing rules we will not break — twelve square metres is the smallest room we will build, fourteen is what we aim for. If the numbers do not work, we say so at this stage, not later.

OUTPUT — HONEST VIEW ON FEASIBILITY AND BUDGET
02

Design

Drawings, consents, written scope

We walk every room and agree where the beds, wardrobes, sockets, kitchenettes and en-suites go before anything is priced. Where the job is structural, an architect produces floor plans with steel calculations and building control is notified. You get a written schedule of works.

OUTPUT — FLOOR PLANS, BUILDING CONTROL, WRITTEN SCHEDULE OF WORKS
03

Build

Sixteen to twenty weeks

Sixteen to twenty weeks is what a full conversion takes. Chris Mulhaney runs the site. One of us is usually on it, and on smaller jobs we visit to check the quality and aim for a no-snag finish. Progress is photographed every week and snagging is done as we go, not saved up for the end.

OUTPUT — WEEKLY PROGRESS PHOTOS, ONE SITE MANAGER
04

Handover

Marketing starts before we finish

Photographs and the advert go up as the building comes to an end, so rooms are filling while the last snags close. The licence is applied for as soon as the first tenant is in. You get the full compliance pack, and LivLux takes over the letting and the management.

OUTPUT — COMPLIANCE PACK, HMO LICENCE, ROOMS LET BY LIVLUX
The handover

What you get at handover

Every job finishes with a folder, not a handshake. Certificates, warranties, the licence and the manuals, all in one place — because the next person who needs them is whoever manages the building, and that is usually us. The one thing we cannot price up front is what is hiding under the floors — rotten joists, an unsupported staircase — and when that turns up we tell you the day we find it, not at the end.

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THE HANDOVER PACK
Gas safety certificate and EICR HMO licence Fire risk assessment and alarm certification EPC and building control completion certificate Asbestos survey and buildings insurance Boiler and appliance warranties, CCTV and router manuals
Free site visit, written quote

Tell us about your house

Send the address and what you have in mind, or ring the office. We come out, walk it with you, and put a written figure on it. We reply within one working day.